Approving a software project is just the beginning of a strategic collaboration. At Koud, we know that a successful implementation doesn’t start when the first line of code is written, but when we ensure that the client understands, participates, and feels supported throughout the process. That’s why we share the steps we follow to guarantee a clear, efficient, and seamless onboarding experience.
Once the project is approved, we coordinate an initial meeting with the key stakeholders from both parties. In this session, we:
This step ensures that everyone is on the same page from day one. Additionally, we encourage open and fluid communication, allowing us to adapt to any unexpected changes and keep the project aligned with the client’s priorities.
Our team prepares the necessary technical environment: servers, repositories, access credentials, and project management tools. We also request key client information (access details, references, initial users) and provide base documentation to guide the development.
During this phase, we recommend that the client identify critical integration points with other systems to ensure compatibility and document any external dependencies from the outset.
Before starting development, we work on visual prototypes or flow diagrams (depending on the type of project). This collaborative phase allows us to validate:
We only move forward once the client approves this design, ensuring that the final product perfectly meets their needs. At this stage, we also explore potential usability improvements through preliminary testing, helping to prevent future issues.
We divide the project into functional blocks and work in sprints. During each iteration, we:
This agile approach allows for continuous deliveries, constant quality control, and active client participation. Each iteration builds upon the previous one, optimizing development time without compromising quality.
Before the final delivery, the system undergoes internal testing, corrections, client testing, and final adjustments. Our focus is on delivering a stable, functional product adapted to the real environment where it will operate.
We conduct automated and manual tests, covering aspects like performance, security, compatibility, and usability. Additionally, we ensure that any detected errors are resolved before deployment.
We organize training sessions with the client’s team and document key processes. We support the go-live phase with technical assistance to ensure smooth adoption of the system.
Training is crucial for a successful implementation. We provide interactive manuals, live demos, and Q&A sessions tailored to the technical level of the end users.
During the post-launch phase, we activate our operational guarantee and monitor the solution in production. If opportunities for improvement or evolution arise, we plan them together with the client.
At Koud, we don’t just deliver projects—we build long-term relationships. That’s why our onboarding process is not just a protocol but an experience designed to help every client progress with clarity, confidence, and real support at every step.
We implement a structured post-project review, analyzing performance metrics, user satisfaction, and system efficiency. This helps us identify optimization opportunities and ensure the software remains aligned with business goals.
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